Analyst reviewing performance charts on a desk
  • Who it is for Engineering leads and integration owners responsible for customer-facing or partner APIs in Korea and regional operations.
  • Result A ranked list of reliability risks, measured baseline latency and error rates, and a practical remediation sequence tied to your release calendar.
  • Duration 2–4 weeks
  • Delivery Remote workshops plus written report
  • Pricing Fixed engagement fee from ₩4,800,000
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What is included

  • Inventory of critical API paths and dependencies
  • Baseline measurement of latency, error rate, and timeout behaviour
  • Failure-mode walkthrough (timeouts, retries, partial outages)
  • Written findings pack with severity ordering
  • 90-minute readout with your engineering stakeholders

What is not included

  • Ongoing monitoring product licences
  • Code rewrite or production hotfix implementation
  • 24/7 incident response coverage

How the work unfolds

  1. Scope call

    Confirm systems in scope, traffic patterns, and success criteria.

  2. Instrumentation review

    Map how latency, errors, and retries are currently observed.

  3. Measurement window

    Collect baselines across peak and off-peak periods.

  4. Findings & readout

    Deliver the report and walk through remediation priorities.

Preparation

Access to staging or production metrics (read-only), architecture notes for the integrations in scope, and a named technical contact.